Confirmation Receipt Email - can I customize?
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Can I customize the confirmation receipt that is emailed to the person who purchased my item?
Most specifically, I want to update the email and shipping details (see example below in red). I am selling tickets to a carnival and I want to put the "Shipping Details" as "Your purchased tickets will be available at the Carnival Ticket booth."
Hello Sara <removed>
You sent a payment of $xx.00 USD to Sycamore Ridge
(email)
It may take a few moments for this transaction to appear in your account.
Merchant Sycamore Ridge PTA |
Instructions to merchant You haven't entered any instructions. |
|
Shipping address - confirmed Person buying my items |
Shipping details The seller hasn’t provided any shipping details yet. |
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Hi @sycamore1,
Thank you for your post. PayPal does not offer the customization that you describe, but some existing shopping carts that can be integrated with a PayPal account may offer that function. Failing that, you or a solution provider may be able to create something to do what you're looking to do in a separate email.
I hope this helps!
Olivia

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