Confirmation Receipt Email - can I customize?

sycamore1
New Community Member

Can I customize the confirmation receipt that is emailed to the person who purchased my item?

 

Most specifically, I want to update the email and shipping details (see example below in red).  I am selling tickets to a carnival and I want to put the "Shipping Details" as "Your purchased tickets will be available at the Carnival Ticket booth."

 

Hello Sara <removed>

You sent a payment of $xx.00 USD to Sycamore Ridge 
(email)


It may take a few moments for this transaction to appear in your account.

 

Merchant 
Sycamore Ridge PTA 
email 
Instructions to merchant 
You haven't entered any instructions.
  Shipping address - confirmed 
Person buying my items
Shipping details 
The seller hasn’t provided any shipping details yet.
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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Hi @sycamore1,

 

Thank you for your post. PayPal does not offer the customization that you describe, but some existing shopping carts that can be integrated with a PayPal account may offer that function. Failing that, you or a solution provider may be able to create something to do what you're looking to do in a separate email.

 

I hope this helps!

 

Olivia

 

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