Cannot log in without phone number but no phone

[Warbow]

I cannot log in to my paypal.

Whenever I try to log in I get asked to confirm a text message sent to my phone, but my phone isn't working. Using the same device/browser I've been using for years and never had this.

I click on verify by another method but it just takes me back to the screen about sending a message to my phone. There are no other options to verify by email or any other method.

Help section for login problems tells me about resetting password etc. I know my email/username and password and don't need to reset them.

I've tried to contact support but it tells me to log in in order to message them. GUESS WHAT I CAN'T LOGIN THAT'S THE WHOLE PROBLEM JFC.

Then suggests calling support. I can't do that either with my phone not working.

Only thing I seem to be able to do is log in to the forum. So what do I do?

[sharpiemarker]

@Warbow 

For assistance with this, please contact customer service as Guest, since you’re locked out of your account:

1. Click HELP at the top menu
2. Scroll down and click CONTACT US
3. Scroll down to click CALL US 
4. Click PayPal Guest option

Please do not be logged on to any account when accessing the guest option as PayPal won’t discuss an account through another account.

[kernowlass · Accepted solution]

@Warbow 

Borrow someones phone and phone customer services to see if you can verify via your security questions.

Or get your phone fixed? 

[John438]

Do anyone know paypal phone number for uk users please Many thanks John

[AnnemarieHolman]

I’m having the same problem I cannot find customer service phone number! Seems they have a really crap help section!

[v_voodoo]

Hi have you resolve yr problem with paypal? I'm facing the same problem. Pls help