Cannot access account

AbbieB1495
Contributor
Contributor

Hello, I recently received money into an old PayPal account, which I have realised i can no longer access. 

 

The email which the PayPal is linked to, i have forgotten the password and according to !Microsoft i do not have sufficient info to recover the account. After this, I tried other ways of resetting the PayPal password, but now PayPal is telling me there is no account linked to that email address. 

It is quite frustrating as I have sold an item and cannot receive the money from the sale. 

 

Any advice would be great, thanks  

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@AbbieB1495 

 

Ask what it says next to the paypal transaction in the SENDERS paypal account.

 

Is it pending and if so is there a cancel option?


Advice is voluntary.
Kudos / Solution appreciated.
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