Cannot Access Old Paypal Account Which Has Received Payment From Customer
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I have an old Paypal account (not the account I am using to write this message). Evidently, my website has an old page where customers can purchase a product, and the payment goes to this old Paypal account, because I have been contacted by this customer wondering where her product is. She made a purchase that is connected with my old account. When I attempt to log in to the old Paypal account, it says there is no such account. If that is the case, then where did this customer's money go? She emailed me the receipt, which has my old Paypal email address on it as well as a recent date. I would appreciate help from someone, as I have not been able to reach Paypal by phone and three is no apparent way to email them either.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- I am trying to pay but it says that it’s denied i am trying several times can’t solve that in My Money Archives
- Getting money back from Ebay in Payments Archives
- I received payment but it is on hold from yesterday. when it will go to main balance in My Money Archives
- Claim denied by Paypal resolution in Disputes and Limitations Archives
- Receipt button in Payments Archives