Can't reset password to my PayPal account - no access to phone number

andreimoraru89
Contributor
Contributor

Hello dear community,

 

So, I don't have access the phone number setup in the PayPal account. I only have access to the e-mail. How it's possible to reset my password in this case?

 

Thanks,

Andrei

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1 ACCEPTED SOLUTION

Accepted Solutions
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@andreimoraru89

 

Contact customer service: 

Click HELP at the top menu, scroll down to click CONTACT US, scroll down to click CALL US, then select Call as PayPal Guest.


Kudos & Solved are greatly appreciated. 🙂

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2 REPLIES 2
Solved

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@andreimoraru89

 

Contact customer service: 

Click HELP at the top menu, scroll down to click CONTACT US, scroll down to click CALL US, then select Call as PayPal Guest.


Kudos & Solved are greatly appreciated. 🙂
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andreimoraru89
Contributor
Contributor

I solved this with customer support. One thing is that they will ask you the last four digits of the bank account linked to your Paypal account.

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