Can't get verification text message in Kazakhstan.

AdAdil
Contributor
Contributor

Hello. 

I can't recieve verivication message in Kazakhstan when I'm trying confirm my phone number.

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5 REPLIES 5

PayPal_Drew
Moderator
Moderator

Hi @AdAdil

 

Sorry to hear if you're not receiving the verification option to confirm your phone. If the screen is showing that it's sending the code, I would recommend reaching out to your phone provided to make sure you can receive texts from companies. We use a system called short code messaging that some phone companies have to enable for customers to receive these messages. I wish you the best in resolving this! 

 

Thanks, 

Drew

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wakirin
Contributor
Contributor

@PayPal_Drew  

Hi, 

I have the same problem, sms doesn't come. My mobile operator asks me «from what short number you don't receive sms», but I don't know.

Can you say please what short number you are use in Kazakhstan ?

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AdAdil
Contributor
Contributor

Hi.

Unfortunately I don't know the short number of paypal. 

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wakirin
Contributor
Contributor

Any news ? I still can't get the SMS code.
How to resolve this problem ?

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wakirin
Contributor
Contributor

A problem still exists. Are there any plans for fix this ?

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