Hello, @Switchpost!
Thank you for reaching out to us through the Community!
I'm sorry if you are having difficulties logging in to your account. In this case, I recommend you try again by using a different browser or clearing cookies and history cache. If you still can't log in, wait 48 hours (without trying) and try again. If after trying these alternatives you are still unable to log in, then the best thing to do is to call our Customer Service. This way we can verify your identity and help you get access to your account. You can find the contact number by going to Contact > Password and account access > Login problems > Call Us.
Best regards!
María.
