invoice language!

kerguedalen
New Community Member

I live in France and rent out holiday accomodations. My customers speak French, English, Dutch or German. My paypal address is in France, my Paypal language is set to English.

 

When I send an invoice it is sent from "service "at" paypal.be" (.be?), it is in English.

When a customer clicks the Pay now-button in the mail, the first page they see is in English.

When they click continue, the next page is in French!

There is no way to choose another language on that page (no flag or anything...).

 

Is there anything I can do about this? I want to send the invoice either in their language, or have a flag or list they can click on to get the language they prefer. Surely I can't be the only person who sends invoices to people who speak a different language...

 

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1 REPLY 1

PayPal_Olivia
Moderator
Moderator

Welcome to the forums, kerguedalen!

 

I have not encountered this issue before, and I would definitely like to look into it for you. Can you take a couple of screenshots and post them here? Please make sure you edit out any names, email addresses, street addresses, and phone numbers by editing the image before you post it!

 

Thanks!

 

Olivia

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