ebay buyer filed "unauthorized access" via paypal; seller forced to refund

[mustseethis]

I use ebay to make purchases occasionally.  But every so often I sell something.

In this particular case, I bought a retail game console (not on ebay) that came with a few digital codes for games that I already own or didn't appeal to me.  So i figured to sell them to recoup some of the console cost.

I posted an ebay listing for one of these digital game codes with the immediate delivery via Ebay message.  The item sold for average going price and I ebay messaged the buyer the redemption code.

Almost three month later, i get a paypal notice that the transaction is being disputed by the buyer for "unauthorized access".  I did provide all the information that i had to the papal resolution center including the ebay listing URL and PDF upload of the ebay message.

 The case was favored for the buyer and i was forced to refund the transaction.

I really am at a loss for words.  Is there any recourse for me?

[PayPal_AshleyM]

Hey @mustseethis,

I'm sorry to hear about the problem with the buyer, I understand how frustrating that can be. You can find more information about Seller Protection here. I hope this helps!

- Ashley M

[mustseethis]

Thank you for your response. The current seller protection clause doesn't address anything digital, ie when there's nothing to physically ship. So if I were to read between the lines in this digital age of on-demand services/content, there is no seller protection for anything that is not physically shipped.