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Buyers dispute, thinking its fraud

Contributor

Buyers dispute, thinking its fraud

The buyer wont return an item. For a refund. Wont contact me and avoids paypal notices. Is there a way to get my side in this disputes thing? Entire process seams to be rigged for the buyer to SCAM sellers. 180 days?? They get it use it destroy it and want a refund and seller has no choice? Cant even get your item back, that's fraud and PayPal is complicit in the scam.
3 REPLIES 3
Esteemed Advisor

Re: Buyers dispute, thinking its fraud

@jwbrdkllr 

 

Once the dispute has been escalated, if the buyer wins then normally paypal will tell the buyer to return the item trackable back to the seller before you have to refund.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.
Contributor

Re: Buyers dispute, thinking its fraud

Reading everything in the PayPal dispute section that's NOT what it says. Basicly hit the tab they take out of your balance and that's it. Nothing says the buyer has to return goods, even if you do the refund w return, it states $$ refund is given but NO guarantee if items will be returned. Sounds just like all the issues on ebay, get money back and return a rock in the mail. Whoopie. This is still fraud/theft. To many in the blog page w the same issues so obviously the criminal element have found a way and PayPal is doing NOTHING to protect the sellers, just like on ebay, pinterest and a few others. PayPal is making $$of the sellers NOT the buyers so they dont care.
Esteemed Advisor

Re: Buyers dispute, thinking its fraud

@jwbrdkllr 

 

Well you are incorrect and is the reason paypal have the 'return shipping on us' option when a buyer loses a dispute.

But hey if thats what you want to think then thats up to you.


Advice is voluntarily given.
Kudos / Solution appreciated if I helped you.