unwated card charges from paypal merchant

[nelcie]

Hi, My card was charged with a transaction from paypal merchant name *ZEVANGELOU[Removed. Phone #s not permitted]LU and i have not done any online purchase or even any purchase as i was at work. how can i know the paypal merchant who charged my card? And my card is not even added on my paypal account i wonder how and who's the merchant is and from where the transaction has been made.

[kernowlass · Accepted solution]

@nelcie 

If you bought something online with a debit or credit card and did NOT log into your Paypal account then of course it won't show on that Paypal account because you bought as a 'guest buyer'.
However your seller may have processed that payment using their Paypal 'card reader' and so Paypal would show on your bank or card statement.

If that is not the case then contact customer services AND your card issuer to query the transactions.

If you need to open a dispute for a 'guest buyer' transaction then you can.......
1. Phone Paypal customer services and see if they will open one for you OR
2. Contact your card issuer for a chargeback.

[nelcie]

no purchased made. The merchant is paypal account member named ZEVANGELOU7