protection purchases without having indicated the shipping address.

[NicRam96]

Hi, I received a payment from a customer who did not provide a shipping address. PayPal writes me that I am not covered by seller protection, but is the customer covered by purchase protection? thanks 🙂 

[kernowlass]

@NicRam96 

Depends how the buyer sent the funds, if they sent it as friends/family and that is why the address is not showing then.............

Its against Paypal rules to accept a family / friends payment for selling goods and you risk your Paypal account being limited if you do so.

A buyer would not be able to open a Paypal dispute for non-receipt of item OR item not as described as they would have no Paypal buyer protection.

However they can still open a dispute for an unauthorised transaction OR do a chargeback (via their card issuer) and you may well lose as you would have no Paypal seller protection.