Payment Cancelled

varunnprasaad
New Community Member

I have sold an item on ebay. The buyer sent me the payment for the same which is shown as received on my PayPal activity feed. As the money was received, I have shipped the item and was delivered after 2 days.

After receiving the item, the PayPal activity changed to "received - cancelled". Now I cannot claim the money anymore.

I have tried to contact the ebay but the seller was gone and I cannot contact him anymore.

ebay representative told me that the user account was accessed by somebody else and the original owner of the account claimed it back. My item is gone and I cannot get it back. ebay blames PayPal for displaying the payment as received when it actually isn't.

Can anyone help me how to get my money back?

Payment Received

 

dispute02.jpg

 

Payment Received - Cancelled

 

 

 

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