Instant Payment??

[H0jun]

I'm shipping my laptop from Canada to United States and I've requested money through paypal. Buyer accepted my request and I've got an email sent from paypal. There was "click here" button in email, but when I clicked the button, there was nothing on screen but "mailto: some email address" in url. Is it fraud email? If not, what should I do?

[PayPal_Michelle]

Hello @H0jun!

Thank you so much for joining the PayPal Community. From your description, it does sound as though the email is fake and please change your PayPal password as soon as possible if the link prompted you for any PayPal information. You may also want to run a virus scan. 

I'm truly sorry that you experienced this, and please do not ship the laptop until you have received a completed payment in PayPal. A good rule to remember is that if it is important enough for us to email you about, then it's important enough to show in the PayPal account itself. Even in the situation where we may place a payment on hold, it will still show in the account Activity and Balance. Just as a precaution, please review my post here: "How to recognize common scams when selling"  If this sounds familiar, please forward the email to spoof@paypal.com. 

I hope it helps, and thank you again! 

Michelle

If this post or any other was helpful, please enrich the community by giving kudos or accepting it as a solution.

[H0jun]

Thx! I've cancelled the offer and won't ship! Helped a lot!

[PayPal_Michelle]

You're so welcome, @H0jun! I'm glad it helped, and I'm truly sorry if you were victim of potential fraud. If you ever need assistance, the Community is here to help. You can also reach out to us on Facebook and on Twitter at @AskPayPal. Have a great night! 

Michelle