Contact no

[Sanzblee]

First time seller and using PayPal.. I'm not sure if I've been messed around and just sent goods.. Money hasn't cleared.. Emailed PayPal the requested details of postal delivery tracking no.. And still no clearance of money... Anyone know of a number I can call...? Very worried... Need to chat to someone before person collects goods tomorrow from post office.

[kernowlass]

@Sanzblee 

Are the funds SHOWING in your paypal account balance but have pending next to them, and the transaction shows in your activity OR are they not showing at all?

[Sanzblee]

They are not showing at all. I just keep getting emails from PayPal saying.. We would urge you to exercise patience till the payment process is completed. I don't even know if this is a legit email address from PayPal.. This same email asked for my personal bank details to transfer funds?

[kernowlass · Accepted solution]

@Sanzblee 

Sadly its a SCAM.

SCAM.

They encourage you to accept a 'direct' Paypal payment and may ask you to send the item internationally.
No funds or activity of the transaction shows in your Paypal account and any emails 'may' go into your junk or spam folders.

You will get/got a "fake" email that looks as though it is from paypal.....it isn't because they don't actually have a Paypal account and have no intention of paying you.
It will say the buyer has paid ...you won't have been paid.
They will tell you that the payment is released when you provide paypal with a tracking/shipping number......this won't happen.

Paypal NEVER tell you to send an item before the payment is showing in your paypal account.
Paypal do not tell you to send trackable, they advise it for selling protection but it is not compulsory.

[Sanzblee]

Thank you so much... Wow exactly what happened.. Lucky my parcel hadn't arrived and I will call and cancel tomorrow.