upload my ID for name change

[Cwpost69]

I need to upload my ID for name change. Divorced.

[kernowlass]

@Cwpost69 

https://www.paypal.com/us/cshelp/article/how-do-i-change-the-name-on-my-paypal-account-HELP564

[Cwpost69]

I don't have a computer. This doesn't work with the phone.

[kernowlass]

@Cwpost69 

Well if you have the internet on your phone and log in to paypal on the 'web' on your phone you should be able to still do it shouldn't you?

[Cwpost69]

Drag drop click browse option is not responding even when I log in on web from phone

[PayPal_Bindu]

Hello @Cwpost69 

Welcome to the PayPal Community and thanks for the help @kernowlass!  Sorry to hear that you're having trouble uploading your document for a name change. Please try clearing cache/cookies from your browser or try using a different browser. If the issue persists after trying this, please reach PayPal Support team to help you with uploading your document. You can find the contact options to reach the team here : How do I contact PayPal customer service?
 

Best wishes,

Bindu