i cant do anything, everything is broken
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
so to start, i didnt want my full legal name to be publicly on my paypal, so i decided to make a business account as thats what i was told to do to avoid this issue. when i made the account i put the fake name in for my information to avoid the issue i had with my last account of it showing my name. i then went through the process of setting up the rest of my account. but then when i got the the bank account part i got snagged. it was using the fake name for my bank account and not my real on, so i coundnt recive the 2 small payments to connect the account. so i tried changing my name, but that didnt fix the issue of the bank account still using the old name. so i tried to close that process and try again, but it wouldnt let me as it was still pending. after that i just tried to close the entire paypal account and try again. but it wouldnt let me do that either. and my full name and address is still on there to be seen.
so i cant recive the bank account confimation, i cant cancel that process, i cant change the name on it, i cant hide my home adress, and i cant even close the account. please help i am stuck.
- Labels:
-
Profile & Settings

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello @zelfrogy,
Welcome and thank your for posting your concern.
We are sorry to hear that you are facing issue in setting up your business account. Request you to kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to our customer support team during business hours by clicking the Contact option at the bottom of PayPal page. When you click on Contact option in PayPal website, you will get an option to contact via chat and phone. If you are not able to login to your PayPal account, kindly do reach out to our support by selecting Phone and then select "Call as Guest".
Hope this information is helpful for your!
Warm Regards,
Shradha

Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.
- Paypal says I have to respond to a claim but isn’t giving me any options in Security and Fraud
- 2FA Asks every time, broken on Iphone 14 pro in Products & Services
- Is this even possible?! Advice please! in Transactions
- Enough is enough in Transactions
- It's been 22 days since Walmart canceled my order and Paypal still holds the money in Transactions