charity is confirmed but have not received a response on PayPal giving fund

[ridleypantry]

Hi, we were confirmed as a charity by PayPal, but its over a week later and the PayPal Giving Fund has not replied to us.  We still get that our status is pending.  anyone know where I go for help?

[PayPal_Ajay1]

Hello @ridleypantry  ,

Thanks for visiting PayPal's Community Forum.

We are sorry to hear about the inconvenience caused while confirming your organizational status with PayPal. Request you to kindly reach out to our customer support team to know what can be done next or to get an understanding of the possible solution to the issue raised. Please reach out to the Support Team during business hours by clicking on this link https://www.paypal.com/us/smarthelp/contact-us/ppgf and complete the form below to get help resolving your PayPal Giving Fund issue or by clicking 'contact' at the bottom of the PayPal.com and reach us through call and if you're unable to login kindly select "Call us as Guest".

Hope this helps you!

Warm Regards,
Ajay