Wrong Name posting on bank transaction history

jknewby
New Community Member

My bank account transactions with PayPal, show the PayPal account user as my former married name, from prior to 2013. Everything in my PP account only shows my current name, so I'm not sure why this is.  I want my transactions to reflect my current name.  Any ideas on what is going on?  

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1 REPLY 1

PayPal_Michael
Moderator
Moderator

Hello, @jknewby. Thanks for taking the time to add your concern here on the PayPal Community Forum.

 

The situation you described sounds like it is necessary to remove the bank account in question and then re-add it so it reflects the change in your name. Please check out https://www.paypal.com/smarthelp/article/faq2247 and https://www.paypal.com/smarthelp/article/faq686 for directions on how to remove and then add back your bank account.

I hope this is helpful. Thanks for your patience during this time.

Sincerely,

Michael
PayPal_Michael

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