Updating email in payment notifications

n_shorty
Contributor
Contributor

I've updated my business email address in Profile settings, but the old email address still appears in payment notifications. How do I update the email address in payment notifications too?

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TasleemaJ
PayPal Employee
PayPal Employee

Hi there!

 

Thank you for your post.

 

I understand that you want to update your payment notifications. You can use your primary email address to receive payments and notifications from PayPal. If you want to change your primary email address, there must be at least one other email address on file. If necessary, you can add and confirm a new email address, and then make it your primary email address.

 

To change your primary email address:

  1. Go to Settings.
  2. Click Update beside your new email address.
  3. Check “Make this your primary email address to receive notifications.”
  4. Click Change Email.

Thanks and Regards,

TasleemaJ

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Solved

TasleemaJ
PayPal Employee
PayPal Employee

Hi there!

 

Thank you for your post.

 

I understand that you want to update your payment notifications. You can use your primary email address to receive payments and notifications from PayPal. If you want to change your primary email address, there must be at least one other email address on file. If necessary, you can add and confirm a new email address, and then make it your primary email address.

 

To change your primary email address:

  1. Go to Settings.
  2. Click Update beside your new email address.
  3. Check “Make this your primary email address to receive notifications.”
  4. Click Change Email.

Thanks and Regards,

TasleemaJ

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