Problem in adding a secondary email ID.

[muemaraphael]

Hello, I have a problem in adding a secondary email ID. It keeps saying "Something went wrong. Try again. Contact customer support if you keep seeing this." How can I solve this? 

[PayPal__Jyoti · Accepted solution]

Hello @muemaraphael  

Thanks for visiting PayPal's Community Forum.

I do understand that you have issue adding your secondary email to your PayPal account. Please reach out to the Support Team during business hours by clicking the contact us option at the bottom of PayPal page to get help with your issue. If your unable to login or are not in access of your PayPal account, you can connect with us via phone call as "as a Guest" (this does not require you to sign in to your PayPal account).

Hope this helps you!

Warm Regards,
Jyoti


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