Keep your Account Information up-to-date

MohamedFekri
Contributor
Contributor

i got this email from paypal, and I logged to my account there is no notifications and all my information is correct and updated,

what can I do about it?

Thanks,

 

Keep your Account Information up-to-date

Thank you for using our PayPal Services. We noticed that there is invalid or incomplete information in your account (Name and Address). To continue using all the features of your PayPal account, please make sure that the account information is updated before 30 August 2024. Otherwise, what you can do with your PayPal account will be limited due to regulatory requirements, and you will need to confirm your identity again to restore all the features of your PayPal account.

Sincerely,
PayPal

Please do not reply to this email. This mailbox is not monitored, and you will not receive a response.

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2 REPLIES 2

kernowlass
Esteemed Advisor
Esteemed Advisor

@MohamedFekri 

 

If it wasn't a spoof email then ask customer services? 

https://www.paypal.com/cshelp/article/how-do-i-contact-paypal-customer-service--HELP378


Advice is voluntary.
Kudos / Solution appreciated.
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MohamedFekri
Contributor
Contributor

I’m trying to contact PayPal support and sent a message on Instagram, but I can't send messages via my PayPal account anymore. I used to be able to do this before.

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