Delete old shipping address

ryansebiz
Contributor
Contributor

I just bought something online using PayPal. For some reason, PayPal used an old shipping address that I haven't lived at in 11 years.

 

I followed all of the steps here but my old shipping address does not appear in my account:

 

https://www.paypal.com/us/cshelp/article/how-do-i-add-change-or-remove-a-street-address-on-my-paypal...

 

How can I delete this old address?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@ryansebiz 

 

The addresses you're referring to were likely added during checkout on a merchant's site. They get saved in the background of your account as gift/hidden addresses but do not show in your profile dashboard. However they show as options in checkouts on various merchants' sites. To have them removed, please contact Customer Service and let them know that you would like to remove some gift addresses. They will want to know the specific addresses to remove, so make a note of the ones  you want removed.


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