Correct login and password, but I can't login
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Hello, I have problem to logged in again. I have two different valuta, so therefore I must have two different emails and Paypal. I have new phone with new Paypal app and new Google Authenticator app.
Laptop: https://www.paypal.com/signin
We're sorry, we can't log you in. Contact customer service for more help, or try logging in again. -> The only way is to call paypal, not email.
Email / Password -> Log In
Enter your code Enter the 6-digit security code from your authenticator app -> Continue - I haven't got the 6 digits code,
- not my phone Authenticator,
- not my email (inbox/spam)
- and not my SMS.
Having trouble logging in? Receive a text Mobile +XX X•• •• XXX -> Next
Sorry, we couldn’t confirm it’s you - Already have confirmed that is me.
Mobile: PayPal app
Email / Password -> Log In
Security Code
Enter your code Enter the 6-digit security code from your authenticator app -> Continue - I haven't got the 6 digits code
- not my phones Authenticator
- not my email (inbox/spam)
- and not my SMS.
Having trouble logging in? then from the start again.
Also, with the phone number I try with a friend who has no Paypal.
Phone number -> Change -> Confirm -> Please check and try again or You have entered an invalid phone number. So I can't change the phone either.
How can I have my email and password work again on laptop and phone?
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Call PayPal as guest:
- https://www.paypal.com/th/smarthelp/contact-us
- Click Password and account access.
- Click Login problems.
- Click Call Us after the “This information might help” box.
- Click “call us as guest” link.
Or reach out to PayPal via Facebook/Twitter:
Kudos & Solved are greatly appreciated. 🙂

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