Closed Account

mibenzimba
New Community Member

I closed my paypal account with my card linked to the account. I reopened the account do unlink the card but the card is not there. How can i unlink the card?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@mibenzimba 

 

Only customer services can remove a card from a closed account for you.

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a private direct message via Social Media on Facebook, Twitter/X, or Instagram pages.



Advice is voluntary.
Kudos / Solution appreciated.
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