2-Step Setup not working

Timberwolf5871
Contributor
Contributor

So I'm trying to setup 2-step verification because someone tried to add a phone number to my account and that's not gonna work for me. But when I go to set it up, the window takes forever to load. Was about 20 mins last time. And when I got past the spinning loading circle, it wouldn't select the option I wanted. It just sat there. My internet is great, everything else on the site works fine. Why's the 2-step so slow?

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1 REPLY 1

PayPal__Jyoti
Moderator
Moderator

Hello @Timberwolf5871  

Thanks for visiting PayPal's Community Forum.

I do understand that you are facing issue with the multi factor authentication. Please try the troubleshooting steps such as clearing the cache and cookies or by using a different browser or device and try again at later time. If the issue persists, please contact our customer support during business hours by clicking contact at the bottom of the PayPal homepage or by referring the link https://www.paypal.com/cshelp to get this resolved.

Hope this helps you!

Warm Regards,
Jyoti


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