your site is a joke, did you know that? (has to be a question, typical AI Bull)

[Temp20230310y]

This is a becoming a real pain. I try to login using a particular phone/device. Then I have to enter a "secret" code that you have sent to the same device that I am using to login! What the ? Please explain how does that in ANY way whatsoever "confirm that it's me"? Please.

Anyway, I am having a problem with that so that I cannot in fact log in at all. I try to find answers on this site and lo and behold it's the same level of non-functional nonsense. I have to search generic posts from other people before I am allowed to post my question. Your system obliges me to. Then I am obliged to write my question in such a way that you are happy with it or the my post is in error. If it is in error then I have to remedy it and re-do the "prove your not a robot" BS. Isn't it about time you proved that YOU'RE not a robot? Oh, you can't.

The basic point is that many people are suffering from this same error, an error on YOUR part, and yet you make it exceedingly difficult for them to get information about and as far as I can tell you make little effort to directly answer their questions.

I, for one, am thoroughly **bleep** off.

[Temp20230310y]

And why does my question appear to be lumped in with other questions as if they are some sort of "thread"?

Your customer service is woeful, generally.

[PayPal_JonK]

Hello @Temp20230310y, 

Welcome to the PayPal Community Forum. I'm sorry to hear you've run into some issues logging into your account. I can certainly understand how cumbersome it can be to get through all those security checks. To answer your question regarding why this looks like some type of thread, this is the Community Forum where our users can come together to assist one another and share tips and best practices for using PayPal. Apologies for any confusion there. 

If you're looking for Customer Support, here's a Help Center article with the different options to reach them: How do I contact Customer Service?

I hope they're able to assist further with your login issues. Best wishes,

 - Jon K