My name is Sobo <removed> and I want to log in to my Paypal account but I have a problem!
He asks me to log in with my phone number, but unfortunately that number no longer exists!
I have another phone number and I forgot to update the new phone number in my Paypal account and now I can't log in to my account!
I want you to help me recover my account to update my new phone number to make payments and receive money using Paypal!

Thanks and I'm waiting for an answer as soon as possible!

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PayPal Employee
PayPal Employee

Hi @danyxp 


Thank you for the post. I understand you are unable to access PayPal account due to old phone number for verification. I suggest you to follow the below steps to reach PayPal support for better assistance. 

1. Go to the Contact Us page: 
2. Select Password and account access 
3. Select Login problems 
4. Click on Call Us Icon at the bottom

Contact Timings : 8.00 and 4.30 GMT Monday to Friday

Hope it helps. 


Thank you



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