delete phone number

[Brabi007]

The support of paypal is terrible. 😞 They dont have email, only **bleep** chatbot!!!

The manuals are not right.

How can I delete primari home number. Is very old number, classic telephone number.

[kernowlass]

@Brabi007 

https://www.paypal.com/cd/smarthelp/article/FAQ947

[Brabi007]

it is not going. I have the number Primary home. I want to delete it!! It does not exist.

Thank

[PayPal_JonK]

Hello everyone, welcome to the PayPal Community! Thank you @kernowlass for all your continued time and effort you provide our users. 

@Brabi007, I'm sorry to hear you've run into some issues removing the old phone number. Have you tried adding the new phone number first, making it your primary number, and then removing the old one? That normally does the trick. 

Otherwise, you may want to try reaching out to our Customer Support teams via Facebook PM or Twitter DM instead of our other messaging services if you still need assistance.

Good luck!!

 - Jon K

[Brabi007]

Hi,

facebook get the link to this community. I cant get primary number, it is write me not existic format. 

I have primary mobile. But I cant delete primary home.

Thanks