close my account

salimsinno
Contributor
Contributor

Dear Colleagues,

 

i want close my Business account, the answer was, I can't, why and how can i close it permanently?

 

Thanks & best regard

Salim Sinno

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@salimsinno 

 

If its permanently limited then you can't close it.

If its temporarily limited then you would have to resolve any issues in the resolution or message centre first.

If neither of those apply and you can't close it by clicking on settings and using the close account option on the left then ask customer services to do it for you.


Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.



Advice is voluntary.
Kudos / Solution appreciated.
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