change a business account on individual account?

riselc
Contributor
Contributor

Hi there, I have a problem with my account..
When I created my PayPal account I did my profile individual. I'm streaming on twitch and suddenly somebody wanted to send me money but it was not working.. So after stream I came on my paypal and paypal wanted to make my account as business account..
I do not know why.. but I had to make it because I can't see any information about my account.
Now I can send money, I can't pay with paypal and I don't know what to do..
Can I change my account to individual once again?

Thanks for your answers.

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @riselc,

 

Thank you for your post!
 

I do understand your query. In order to receive donations into your PayPal account, your account must be set up as a business (charity). You cannot receive donations into a personal PayPal account. 

 

If you are going to continue to use your PayPal account to receive donations via Twitch, then you will need to keep your PayPal account as a business account. 

 

If you are experiencing issues, your account may be limited in order to confirm your identity. This can happen when you start receiving payments. 

 

To resolve this, simply click here and complete all of required steps. Your account would then be sent for review, and you would be updated via email.

 

I hope this helps!
 

- Rachel 

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