automatic payment to San Diego Maquiladora Worker Solidarity Network not on list in Paypal

[Cathie75]

I need to cancel an automatic donation because the Saan Diego Maquiladora Worker Solidarity Network no longer exists. The donation was set up several years ago but does not appear in my Paypal account on the list of automatic payments or in the transactions. The charges do appear on my credit card.

[Kanth4]

Hi @Cathie75 

What is an automatic payment and how do I cancel or update one?

I hope this is helpful. Thanks for being a part of the PayPal Community!

Kanth4

[PayPal_Olivia · Accepted solution]

Hi @Cathie75,

Thank you for your post and for joining the community! I see from what you've posted that the information given by @Kanth4 may already be known to you. 

If the automatic payment is not showing in the list of preapproved payments, it sounds like you may have set up the subscription directly with the merchant using a credit or debit card. Such transactions would not show in your account history. To cancel the agreement for future payments if there's no agreement in your account, you would have to contact the recipient directly to request that they end the arrangement.

I hope this helps!

Olivia