accidentally created a business account

[coomer985]

I accidentally created a business account and can’t delete it. I’ve almost BS’ed my way through the confirmation thing but It’s asking me for some form of legal documentation and I’m not attaching my legal name to a paypal account named coomer985. Can someone help?

[kernowlass · Accepted solution]

@coomer985 

There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.

Click help / contact bottom left of Paypal pages for options available for your country.

Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.