When completing the verification form, it won't let me add a non-US address

BeeG23
Contributor
Contributor

I've created a new business account but need to verify my account by adding an address. But when I try to enter my UK address it automatically thinks I'm in the US and asks me to enter a US state. So far when creating my account it hasn't asked me to enter my country, so I'm not sure why it thinks I'm a US resident. How can I fix this?

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@BeeG23 

 

You inadvertently opened a US account so close the account if your account is not limited. If you need to, contact customer services, let them know the account was opened under the wrong country asking them to close it for you:

https://www.paypal.com/us/smarthelp/contact-us      

Click Message Us or Call Us option below the Common Issues section.

 

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter

 

 

Then open UK business account.


Kudos & Solved are greatly appreciated. 🙂
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