getting an issue saying " We're sorry, we couldn't confirm it's you" I cannot contact them because I am not even allowed to join the chatting room called earlier nobody answer, what can I do anyone knows?
You need to contact customer services to resolve any limitation or account specific issues. Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter? You can send them a personal message from their Facebook or Twitter pages. It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary. Kudos / Solution appreciated.
