We're sorry, we couldn’t confirm it’s you

[silouette]

We're sorry, we couldn’t confirm it’s you

Why am i getting this message when i click on  manage api credentials as im trying to set up the put it on laybuy api on my shopify site. 

[Artolix]

Well Mods, the help line WOULD be helpful IF SOMEONE ANSWERED.

[dtango2010]

There is no option to contact Help Center!

While call to support number "Due to COVID 19 we are understaffed... you may send us a message..."

But to send a message, I should login in into the system, that I cant !

I'm in the loop now 😞

[Charl_sss]

What if you cant open it and you cant do phone calls, can you just email the person?

[JoannaMarie]

HEY! PAYPAL!!!! FIX MY PROBLEM!!! IT'S MY HARD EARNED MONEY!!!!!!!!

[Lonien]

Same problem

[Ahansome]

I have 5 linked accounts with Paypal, and I'm getting the same issue on my phone and desktop. 

[SoneliMarandi]

Same problem!!! Please solve this issue. PayPal

[Mfolk0]

Having this issue also. Why is it that it seems so common recently, yet there is no fix or even explanation as to why this is happening? I can’t use my PayPal balance or any of my cards or Bank accounts I’ve associated through PayPal(despite them all being 100% fine) . I can’t withdraw money without the verification prompt popping up either. My account is in perfect standing and all my Info. Verified. I’ve received no emails or notifications of any limitations whatsoever

[Lonien]

same problem. PayPal does not let you use your available balance.

[Temp20220923E]

I'm having this issue too. It asks if I want a text sent to verify my identity and I say yes, but it doesn't send a text and says we cant verify it's you. I get it, it's a security thing but it is so annoying when you are trying to make a legit purchase.