Verification form to will not accept my national ID #

[rikfire]

The verification form to remove my receiving limit will not accept my national ID #. The customer service phone number for PayPal is out of service. What do I do?

[kernowlass]

@rikfire 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, (during business hours you may also be able to message whilst logged out).
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.

[rikfire11]

Thank you for the information. I was able to chat with someone in the messaging centre. They responded sooner than the few hours they initially indicated. Unfortunately the link provided took me to a page not found so I could not upload my identification. The rep did provide the correct # to customer service in the message since the one listed online was out of service. Unfortunately the automated system was in Swedish, even though online it said it would be English. Miraculously I pressed the correct #s and reached an agent who could help me. The rep did say that there is no such thing as a national ID # in Sweden and she has told management repeatedly to change that field to read personnummer or person # which is what everyone in Sweden uses for identification purposes. So, I was able to finally transfer the funds with her help.