Subscription Matters - After changing Primary Email Address

KLim22
Contributor
Contributor

Hi Everyone ! Please advised. I've changed my primary email address from Email A to Email B.

 

So here are my questions. I've quite a number of subscriptions and they are all tagged to Email A.

 

So now that I've changed to Email A, will these subscriptions take place or it will hit an error because I've changed my primary email?

 

Please advised. Thanks!

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2 REPLIES 2

PayPal_Tricia
PayPal Employee
PayPal Employee

Hi @KLim22

 

That's a great question! 

 

Once a subscription is linked to a PayPal account, it would be linked to that specific account for payment. If you change your email address on your PayPal account, it would not cause any disruptions with billing. 

 

I hope this information helps!


Thanks, 
PayPal_Tricia

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KLim22
Contributor
Contributor

Thanks Tricia for your help. Yes i figured it out the billing still continues.

 

So what I did is to remove the recurring subscription via my Paypal Account. Here are the steps I did

 

1) Went to Account Settings

2) Money, banks and cards

3) Manage Automatic payments

 

Once i entered, I will look for the merchant and deactivate the billing. 

 

Am i right to say that the particular merchant no longer be able to bill me and they cannot see my paypal account? Thanks! 

 
 
 

 

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