Seem to have opened a US account in error

MindfulQueen
New Community Member

Hi there, I am based in the UK but seem to have set up a US Business Account by mistake- I can't delete the account because I can't get past the verification pop up which I can't complete because I don't have a US address obviously and therefore can't access the account settings page as it just keeps booting me out and going back to the verification pop up. Hugely frustrating! That said, I also can't find a web page for Paypal UK either only Paypal.com, and am now just going round in circles. No option to get help or call either - just keeps taking me to a chatbot that can't deal with the query. Hope that makes sense? Any help would be greatly appreciated.

Login to Me Too
1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@MindfulQueen 

 

That account is useless to you so open one in the correct country.


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.