REFUNDS

Pan1Out2
Contributor
Contributor

I am new to Paypal. I have linked my credit card to Paypal. What happens when I receive a refund? Where does the money go? Does it matter if it is from a vendor/merchant or it is from a person I sent money to buy a product? or I was simply sending money to that was rejected?

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pan1Out2 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pan1Out2 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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Kudos / Solution appreciated.
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Pan1Out2
Contributor
Contributor

Thank you. Basic information like this needs to be readily available and stated n lay person's English to explain common situations like this. I was not certain whether the refund was sitting an account requiring further action on my part. Thank you.

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kernowlass
Esteemed Advisor
Esteemed Advisor

@Pan1Out2 

 

Well you would need to tell Paypal about that, nothing to do with me, I just gave up my time to respond to your post to help you.

 

And it is available, you just click HELP top of page and put in 'where is my refund' and you would have seen the link I posted.


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