Problems with login I have no access to my Ukrainian phone number.

Aminakislota
Contributor
Contributor
I was trying to login to my account but i can’t - I don’t have access to my Ukrainian phone number. I’m now in Romania as a refugee and I use Romanian SIM card. I have only my messengers on Ukrainian number. And can’t get calls or sms. What can I do and how to get access to my account. Cause finally PayPal started to work in Ukraine. And I can’t call to PayPal help center from here
Login to Me Too
3 REPLIES 3

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aminakislota 

 

Why are you using a U.S paypal account?

User Aminakislota: United States Personal Account

 


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Aminakislota
Contributor
Contributor
I wrote from my old account - cause I can’t login to my account! And without login I can’t ask questions here. the account that I’m not able to login is Ukrainian, with Ukrainian number. Can somebody help me or there is no way to get access without SIM card?
Login to Me Too

kernowlass
Esteemed Advisor
Esteemed Advisor

@Aminakislota 

 

Paypal is country specific so if you move countries you have to open another paypal account in the country you reside in and add an address / phone number / bank accounts / cards from within that country.

You should really withdraw any funds / resolve issues / remove cards and bank accounts / cancel any subscriptions and close the old Paypal account before you move countries. If you don't then you may have problems doing so once you have moved and may need to contact customer services for help to resolve things.






Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.