Problem login please help!

[filip025]

Hallo. I have a problem. My phone is burn on charger, with my sim card also. So i onlz have a text message confirmation, no e mail option for the security code. what i can do? like i sad phone and sim is death. i can not receve a text and i dont have e mail option at all. Thnx guys.

[S_Ameen]

Hi @filip025 

Welcome to the PayPal Community! I am sorry to know that you are unable to access your account and I understand your concern about this. You need to have an active phone number to receive the verification code. In this case, you need to contact our phone support team to complete the verification. You can contact our phone support team by clicking on Contact us at the bottom of the PayPal website and select Password and account access > Login Problems > the call us option will appear. 

I hope the provided information is helpful to you.

Ameen

[filip025]

Ok. Thnx a lot 🙏 Greets Filip