PayPal app won’t update

[Alanibally]

When I try to open the PayPal app, I get a notice stating “we’re no longer supporting this version…update today”. But there’s no option to update from the App Store, and when I open the latest app from the PayPal website, I get the same message. Any ideas?

[PayPal_paula · Accepted solution]

Hi @Alanibally, 

Welcome to the PayPal community. We are always happy to have new members. 

It sounds like you might need to update the device you are using. If your device has not been updated to its latest version then it may not be able to update to the latest version of our PayPal app. I would try this to see if it helps. 

I hope this helps, 

Paula