One-time passcode does not work when calling

sixfootjames
Contributor
Contributor

I have called the Paypal number numerous times now and when I enter the one time pin, nothing happens. There is no other method to bypass this if there is a problem with this service to speak to a human being?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

@sixfootjames 

 

Contact options for each countries Paypal customer services are accessed by clicking help/contact bottom left of Paypal pages.

1. Paypal phones when available (you can use the guest option if you can't log in).
2. Live chat is also randomly available.
3. You can send them a message, during business hours you may also be able to message whilst logged out.
Or
4. Have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their Facebook or Twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.




Advice is voluntary.
Kudos / Solution appreciated.
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