Showing results for 
Search instead for 
Did you mean: 

Not able to change my email.

New Community Member
Posted on

How do I change my email ? I tried to add a new one and the screen says: we are not able to process the request right now.


Not able to change my email.

Esteemed Advisor



Go and click on the profile tab (icon next to log out) > click on the + and add another/new email address first > verify it > go back and click on update and tick the box underneath that says make primary > then you should get the remove option by the old now no longer primary email. You can remove that one or leave it on as you can have up to 8 email addresses on the one paypal account.

Advice is voluntary.
Kudos / Solution appreciated.

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.