New login text message security system doesn't work on Apple/Safari

[MK_66]

Since yesterday, 22 Aug, PayPal has a new login window which does not work with Apple Safari's auto-fill from text/sms messages

The new window has 6 individual boxes, one for each digit of the 2-factor code. Every other site that uses this will auto fill the security code from the text, when on an Apple device and using Safari. PayPal always auto-filled with the previous box for 2-factor, it's just this new design hasn't been tested properly. (I am UK based if that helps)

Does anyone from PayPal read this forum and can they action a fix please, I am new here - I log in at least 10 times a day so this is very frustrating.

Thank you

[PayPal_RachelK]

Hi @MK_66,

Welcome to the community and thank you for your post!
 

I do understand your concern with this. I noticed this myself when logging in over the weekend. This is a new secuirty measure to help protect your account. 

I will escalate your feedback to the relevant team. If there are any updates made, you will notice the changes when you try to login. 

I hope you have a good day!

- Rachel