My account has been changed to business (and not by me), how do I get it back to individual?

[fdedomen]

Hello community. Recently when I login to PayPal I am asked for my business information. The problem is that I am an individual, not a business. I checked my account settings, and indeed I see that my account type is now business, but I never made that change. I suspect that this could be related to some unauthorized changes and payments which occurred to my account recently (which I notified, of course), but I would like to know how to change this. Thanks in advance.

[sharpiemarker · Accepted solution]

@fdedomen 

Customer services has to downgrade it for you:

https://www.paypal.com/ae/smarthelp/contact-us      

Scroll down to click “Message Us” or “Call Us” option on the bottom.

Or reach out to PayPal at Facebook or Twitter:    

PayPal on Facebook

PayPal on Twitter