You are viewing the PayPal Community Archives. This content may be old or outdated. Leave the Archive
Hoping my question is title is fairly self-explanatory.
My account is showing as a Business account and I don't know how it has got that way, but I'd like to use the Pay in 4 feature occasionally and it seems like that is not an option for a Business account? Is that correct?
(I have sold a few items as a personal seller on ebay, so perhaps that is how my Paypal account became a Business account? I don't know.)
The question is really is there anything I can do short of closing the account and creating a new one? And if I do close the account, can I re-use my email address for my new account?
Solved! Go to Solution.
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
There is no automatic way to downgrade a business account to a personal account, you have to contact customer services and they will do that for you.
Click help / contact bottom left of Paypal pages for options available for your country.
Or have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
OR
You could just close your business account (removing all subscriptions / financial info etc first) and open a personal one.
©1999-2023 PayPal, Inc. All rights reserved.