Login Issues Sorry, something went wrong on our end. Please try again.

Elabel
Contributor
Contributor

I can't log in to my account, I tried to reset the password with no result

I get the message "Sorry, something went wrong on our end. Please try again. "

(look at the picture)paypal problem.PNG

 

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3 REPLIES 3

Gane26
PayPal Employee
PayPal Employee

Hi @Elabel 

 

Thank you for your post!

 

I understand that you are unable to access your account. In this case, contacting our PayPal customer support directly is the best way to fix this problem. 

 

Thanks

Gane26

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Elabel
Contributor
Contributor

I couldn't find a way to contact support directly

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Jax9
Contributor
Contributor

I cannot find a way to contact someone either. I end up using Paypal assistant. Even then, they don't answer my questions. They type in answers that have nothing to do with the issue.

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