Locking my personal email is an insult

[HuntleyDown]

Hi this is crazy. My personal email has been locked by Paypay for 10 years because it was linked to my business account that ceased trading when i retired. I have been told that Paypal cannot unlock my personal email and that I must now create a new email just to meet their requirements and notify all my existing email contacts banks etc. Something seriously wrong here...any tips on how to resolve please, otyherwise I will have to wait until I am 86 yrs old before making another Paypal transaction

[kernowlass]

@HuntleyDown 

Use another email address?

Most folks have at least 3.

[HuntleyDown]

well, I only have 1 email so why should I be forced to sign up to another when all it takes is a simple admin on the part of Paypal to delete the business account and free up the personal email for personal use. I cannot even delete the account

[kernowlass]

@HuntleyDown 

ok